IFMA Credential Courses
Representing the FMP®, SFP® and CFM®
IFMA'S FINANCE AND BUSINESS COURSE
Facility managers oversee significant investments in technology, buildings, structures, and grounds, managing their operation, maintenance, and service contracts. In a dynamic global environment, finance and business management in facility management (FM) are complex and involve:
- Financial management of the FM organization
- Procurement
- Contract-related finances
A facility manager’s responsibilities in each area are guided by the organization’s policies, practices, and norms. (1 of 4 courses that make up the FMP)
After you complete this course, you will be able to:
- Explain the foundational principles of managing finance and business in the facility organization.
- Manage the daily financial aspects of the facility organization by understanding key budgeting elements.
- Identify key cost concepts, opportunities for cost containment, and the use of chargebacks in facility management
- Develop business cases backed by relevant documentation and financial data
- Execute procurement and chargeback procedures for the facility organization.
- Manage and oversee contracts within the FM organization.
IFMA'S OPERATION AND MAINTENANCE COURSE
Facility managers oversee the operation of a facility, ensuring its systems, structure, interiors, exteriors, and grounds function efficiently, safely, and in compliance with regulations. They must stay knowledgeable about building systems as operations and maintenance evolve due to wear, new regulations, operational changes, and occupant needs. Managing a facility involves constantly adapting to change. (1 of 4 courses that make up the FMP)
After you complete this course, you will be able to:
- Identify the role of operations and maintenance in FM.
- Identify deficiencies in building structures, systems, exteriors, interiors, and grounds, along with related health, safety, security, and environmental risks.
- Describe the elements associated with the acquisition, installation, maintenance, operation, and replacement of assets related to facility management.
- Outline the process for determining and monitoring occupant service performance expectations.
- Detail the steps for developing occupant service specifications, selecting providers, negotiating service level agreements, monitoring performance, and resolving contract disputes.
IFMA'S LEADERSHIP AND STRATEGY COURSE
Leadership and strategy are essential tools for facility managers to effectively take on project management, operations, maintenance, and finance. Facility managers play two key leadership roles: (1 of 4 courses that make up the FMP)
- Leading the FM organization by guiding staff and service providers.
- Influencing decisions and attitudes of leaders, occupants, officials, suppliers, and business partners.
To excel in both roles, facility managers must develop strategies that integrate people, place, and process. They need to align the facility’s functionality with the organization’s goals and resources while fostering innovation to adapt to evolving requirements.
After you complete this course, you will be able to:
- Use the appropriate tools and requirements to manage the inputs, processes, and outputs in developing a strategic plan.
- Apply leadership theories, change management and communication planning to the FM role.
- Apply leadership best practices when managing people within the FM organization.
- Manage compliance with organizational policies and procedures through facility management leadership.
IFMA'S PROJECT MANAGEMENT COURSE
Facility managers are integral to project management within facilities: overseeing planning, scoping, scheduling, and evaluation. These skills are essential given the variety of projects they handle, each differing in scope, complexity, duration, and financial risk. Facility managers are responsible for organizing, delegating, monitoring, and controlling projects, ensuring the FM organization’s and customers’ interests are represented throughout the project lifecycle. (1 of 4 courses that make up the FMP) – hyperlink FMP to IFMA catalog
After you complete this course, you will be able to:
- Describe common facility management projects, the roles of facility and project managers, and various project management processes and models.
- Explain the inputs, processes and outputs related to:
- The Initiate phase of a project.
- The Plan phase of a project.
- Acquiring a team and resources and executing and controlling a project.
- Accepting deliverables, closing contracts, and evaluating project outcomes.
Sustainability Facility Professional - CREDENTIAL PROGRAM
IFMA’s Sustainability Facility Professional® (SFP®) is an assessment-based certificate program delivering a professional credential that builds your knowledge to drive efficiency, data-driven decision-making and cost-saving practices for your facility. Learn how to apply innovative ideas to any industry and any building rating system.
Maximize your facility’s efficiency in these five areas of FM:
- Energy
- Water
- Materials and consumables
- Waste Management
- Workplace Management
Spread over three days, students will have the chance to attend in-person training for the first two units of the SFP. The remaining material will be covered, from the same Instructor, through weekly virtual classes, each lasting 90 minutes.
Unit 3 Virtual Class Schedule:
September 24, 2025 – Wednesday – 11:00 AM – 12:30 PM CST
October 1, 2025 – Wednesday – 11:00 AM – 12:30 PM CST
October 8, 2025 – Wednesday – 11:00 AM – 12:30 PM CST
October 15, 2025 – Wednesday – 11:00 AM – 12:30 PM CST
CFM Exam Prep Workshop
This course is limited to those pursuing the IFMA Certified Facility Manager® (CFM®) certification. Join our instructor-led workshop to get familiar with the exam experience. A qualified instructor will guide you through the CFM Exam methodology, providing practical examples and helping you apply critical thinking to your FM knowledge. You’ll practice with sample questions in a simulated, competency-based exam environment. After the course, students will have access to the CFM Practice Exam.
Access information about CFM HERE
Disclaimer: Materials offered by IFMA to prepare for the CFM Exam, such as the CFM Exam Prep Workshop, and CFM practice exams, are optional study resources and are not a requirement of eligibility, nor are they endorsed by the IFMA Certification Commission. Your performance on this practice exam is in no way a predictor of how you will do on the actual CFM Exam.
IFMA Topical Courses
Stay current with the latest in facility management through focused sessions led by industry experts. Practical, relevant and timely—just what you need to stay ahead.
The ISO 41001 Navigator: Harnessing ISO Standards to Elevate your FM
Join us for an exciting opportunity to harness the power of ISO 41001 as a strategic asset! IFMA HQ invites you to dive into the heart of FM excellence with our pilot workshop. IFMA Qualified Instructor, Maureen Roskoski, who is a member of the U.S. Technical Advisory Group to ISO/TC 267, will lead this interactive session.
Embark on a dynamic exploration of ISO’s management system standard (MSS) tailored specifically for FM. Roskoski will demystify ISO’s management system standard (MSS), equipping you with the knowledge and tools to craft a robust framework for elevating FM quality within your organization.
Learn how to:
• Articulate the compelling advantages of international FM standards
• Unlock the practical insights needed to integrate the ISO 41001 framework seamlessly into your FM service delivery.
Don't miss out on this chance to lead the way in delivering real value to your demand organization.
Facility Shutdown! Recovering Building Operations after a Cyber Attack
In today's interconnected world, building control systems are increasingly vulnerable to cyberattacks. This presentation explores the facility manager’s roles in a comprehensive scenario involving a cyberattack on a facility's HVAC system. The scenario will simulate a real-world incident where operations are disrupted, leading to significant downtime and equipment damage. Participants will navigate through the incident with building owners, make critical decisions, and explore the impacts of their actions on the recovery process. This tabletop exercise aims to enhance participants' understanding of cybersecurity threats, improve their incident response strategies, and ultimately strengthen the resilience of building control systems against cyber threats.
AI In FM Boot Camp: A Practical Hands-on Workshop
Join us for an immersive and interactive 4-hour workshop at IFMA’s World Workplace in Minneapolis, tailored specifically for facility managers wanting to learn how they can use the power of Artificial Intelligence in their facility operations. We’ll spend some time introducing AI platforms like ChatGPT, and similar technologies, but will focus most of our time on offering practical, hands-on tools.
Mastering Facility Metrics: The FM’s Guide to O&M Benchmarking
This intensive, 4-hour course will provide practical, hands-on guidance for starting down the path of effective benchmarking. We will discuss how to capture data, present information in a way that tells a story (and convince people to buy off on an idea!) and ultimately, operate your facility more efficiently.
You will walk out with a business case template that can be used on your next project request. Bring your own data for analysis as part of this hands-on workshop.