World Workplace 2024

Credit Human

Credit Human is committed to being good stewards of the resource’s members entrust with us, and that commitment to stewardship extends to our community and the environment. That commitment is backed by our policies, including the Environmental Stewardship Policy adopted in September 2021. That policy is specific to our headquarters at 1703 Broadway and is currently being extended to include all Credit Human facilities. The new policy will address buildings, transportation, and solid waste reduction.

Credit Human outgrew its six-story headquarters building that was in operation for over 40 years. The decision was made to build a new 12 story building to support the expansion of Credit Human’s Financial Health Centers to numerous states and the increase in employees at the headquarters. CEO Steve Hennigan requested that architects and engineers push themselves beyond their current limits of how buildings are typically designed and built, but to explore what is theoretically possible.

Credit Human’s commitment to environmental stewardship is reflected in our strategic objectives, including goal #5 to reduce Green House Gas (GHG) Emissions by 50% by 2025. From baseline to current, Credit Human has reduced GHG emissions by 72%. This was achieved by leasing and building out more efficient buildings, and building the new Credit Human headquarters. The current headquarters has an official Energy Star score of 94, is certified LEED Platinum, was recognized by the EPA for the envelope to be 40% tighter than other buildings of its size and use and was the first building in San Antonio to receive the Build San Antonio Green Resilient Building certification. The new headquarters has saved 90% in utility costs compared to the old headquarters while having 52% more square footage.