After completing this course, you will be able to:

• Understand the facility manager’s role in organizational strategy
• Apply leadership techniques to manage teams and influence stakeholders
• Align facility operations with business goals
• Support strategic planning and decision-making
• Measure and improve organizational performance

Standard: $1,150  |  Member: $950  |  GSA: $727

After completing this course, you will be able to:

• Understand common project types and key roles
• Apply project management processes across the project lifecycle
• Plan and initiate projects effectively
• Manage resources, teams, and execution
• Monitor progress and control outcomes
• Close out projects successfully

Standard: $1,150  |  Member: $950  |  GSA: $727

After completing this course, you will be able to:

• Understand key financial and business principles in facility management
• Manage budgeting and day-to-day financial operations
• Identify cost drivers and opportunities for cost savings
• Build business cases using financial data
• Execute procurement processes
• Manage contracts within your organization

Standard: $1,150  |  Member: $950  |  GSA: $727

After completing this course, you will be able to:

• Understand the role of operations and maintenance in facility management
• Identify issues across building systems, structures, and environments
• Recognize health, safety, security, and environmental risks
• Manage the lifecycle of facility assets—from acquisition to replacement
• Monitor and improve occupant service performance
• Develop service specifications, manage vendors, and oversee contracts

Standard: $1,150  |  Member: $950  |  GSA: $727

After completing this course, you will be able to:

• • Apply sustainability principles to improve facility performance
  • Use data to support operational and financial decision-making
  • Identify opportunities for efficiency and cost savings
  • Implement sustainability strategies across building systems
  • Communicate the value of sustainability within your organization

What to Expect

• In-Person Training (WW): 3 full days of instructor-led learning
• Virtual Sessions: 4 follow-up sessions to reinforce key concepts and support progress
• Credential Path: Complete the program requirements to earn your SFP®

Program Schedule:

In-Person Training (World Workplace):

• Saturday | 14 November | 8:00 AM – 5:00 PM
• Sunday | 15 November | 8:00 AM – 5:00 PM
• Monday | 16 November | 8:00 AM – 5:00 PM

Virtual Sessions (Following the Event):

• 1 December  | 11:00 AM – 12:30 PM CST
• 8 December  | 11:00 AM – 12:30 PM CST
• 15 December  | 11:00 AM – 12:30 PM CST
• 22 December  | 11:00 AM – 12:30 PM CST

Standard: $2,300  |  Member: $1,800  |  GSA: $1,580

After completing this workshop, you will be able to:

• • After completing this workshop, you will be able to:

    • Understand the structure and methodology of the CFM Exam
    • Apply critical thinking to competency-based exam questions
    • Practice within a simulated testing environment
    • Identify areas for further study and preparation

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    What to Expect

    • Instructor-led review of exam approach and strategy
    • Practice questions with guided discussion
    • Access to the CFM Practice Exam following the workshop

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    Additional Information

    Access information about the CFM certification here.

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    Disclaimer

    Materials offered by IFMA to prepare for the CFM Exam, such as the CFM Exam Prep Workshop and CFM practice exams, are optional study resources and are not a requirement of eligibility, nor are they endorsed by the IFMA Certification Commission. Your performance on this practice exam is in no way a predictor of how you will do on the actual CFM Exam.

     

    Workshop Schedule (Choose One Option):

    • Option 1: Monday, 16 November | 8:00 AM – 12:00 PM
      • Instructor: Giselle Holder – CFM, FMP, SFP
    • Option 2: Tuesday, 17 November | 8:00 AM – 12:00 PM
      • Instructor: Larry Morgan – CFM, FMP, SFP

Standard: $695  |  Member: $495  |  GSA: $340

• Articulate the compelling advantages of international FM standards
• Unlock the practical insights needed to integrate the ISO 41001 framework seamlessly into your FM service delivery.
• Leave with a framework to implement elements of the standard at your facilities organization.

Don't miss out on this chance to lead the way in delivering real value to your demand organization.

Date: Tuesday | 17 November | 8am - 12pm

Pricing: $250  

WHY ATTEND?

• We’ll cover the prompting, workflows, and habits that separate “I tried it once” from real productivity gains. This is the core of the workshop.
• Bring your own (non-sensitive) work order logs, cost data, vendor proposals, or reports. You’ll do actual analysis, not watch slides.
• SOW drafting and review, RFP responses, occupant communications, leadership reporting, and email/meeting management.
• Create your own AI tool (Custom GPT, Claude Project, Copilot agent, or Gemini Gem) loaded with your organization’s standards and reference materials, so the AI gets smarter every time someone on your team uses it.
• Dive into agentic AI. We’ll explain what it is, what’s emerging in the FM space, live examples of agents in action, and help you create your own AI agent.
  
  

KEY LEARNING OUTCOMES:

• Understand the differences between ChatGPT, Claude, Gemini, and Microsoft 365 Copilot, and identify which tools fit which FM tasks.
• Use AI confidently for data analysis, document review, writing, and communications, with prompting techniques that consistently produce useful output.
• Gain proficiency in using AI to draft and review SOWs for janitorial, elevator maintenance, furniture procurement, and other contracts, plus the leadership reports and business cases that justify your work.
• Recognize what AI agents are, where they're showing up in FM (including in your CMMS, IWMS, and building automation roadmaps), and what to pilot now versus monitor for later.
  
  

WHO SHOULD ATTEND?

This workshop is built for facility managers at all levels who want to move beyond casual AI experimentation and into real, daily, value-generating use. Whether you've never opened ChatGPT or you've been using it for a year and want to level up, you'll find practical tools and a clear path forward.

Attendees should bring their own laptops and a paid subscription to at least one major AI platform (ChatGPT Plus, Claude Pro, Gemini Advanced, or Microsoft 365 Copilot all work). We recommend using whichever your organization has standardized on, since that's where you'll do real work. Attendees will be contacted prior to the event to identify specific use cases they want to see covered.

Date: Tuesday | 17 November | 8am - 12pm

Pricing: $595  

WHY ATTEND?

• Understand the different types of benchmarking data (sustainability, janitorial, maintenance, staffing, project performance).
• Learn where and how to capture key facility metrics.
• Master simple data analysis techniques and tools (data visualization, anyone?).
• Develop effective business case studies.

KEY LEARNING OUTCOMES:

• Understand the various types of benchmarking data, including sustainability, janitorial, maintenance, staffing, and project performance, and their significance in facility management.
• Learn effective methods for capturing essential facility metrics and how to use this data to improve operational efficiency and support decision-making processes.
• Gain proficiency in simple data analysis techniques and tools, including data visualization, to transform raw data into actionable insights and compelling narratives.
• Apply Life Cycle Costing methods to evaluate facility investments, compare alternatives, and support long-term capital planning decisions.
• Master the skills needed to create persuasive business case studies that effectively communicate the value of proposed projects and initiatives, supporting buy-in from stakeholders.

WHO SHOULD ATTEND?
This workshop is ideal for facility managers at all levels who want to start benchmarking their facilities. Attendees will also be contacted prior to the event to solicit any specific benchmarking needs they have or data they would like to potentially see incorporated as part of the workshop. 

Date: Tuesday | 17 November | 1:30pm - 5:30pm

Pricing: $575