Full Schedule

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Monday, Sept. 28, 2020

Time Function Location
2:00 pm – 5:00 pm
Badge Pickup
Pre-registered Attendees may pick-up their badges at the McCormick Center, South Building, Level 2 at registration kiosk outside the Expo Entrance
McCormick Center

Tuesday, Sept. 29, 2020

Time Function Location
7:00 am – 5:00 pm
Registration at McCormick Center
Registration located in McCormick Place, South Building, Level 2 outside the Expo Entrance
McCormick Center
7:30 am – 12 pm Council and Community Meetings Phoenix Convention Center, Various Rooms
1:00 pm – 4:00 pm Facility Tours Phoenix Convention Center, North Wing, Lower Level, Hall 5 Lobby (near registration)
1:00 pm – 4:15 pm Tuesday Deeper Dive Sessions Phoenix Convention Center North Wing, Street Level
2:30 pm – 4:00 pm
Annual Meeting of House of Delegates
The House of Delegates provides a forum for IFMA representatives to interact with the association’s global board of directors and staff regarding strategic initiatives. The meeting is an excellent opportunity for involved leaders to hear from staff, officers and fellow delegates.
Phoenix Convention Center North Wing, Room North 124 AB, Street Level

Wednesday, Sept. 30, 2020

Time Function Location
7:00 am – 6:00 pm
Registration at McCormick Center
Registration located in McCormick Place, South Building, Level 2 outside the Expo Entrance
McCormick Center
7:30 am – 10:00 am
Council and Community Meetings
IFMA’s 16 councils meet the industry-specific networking and information needs of their members. Truly global in nature, councils connect colleagues worldwide for knowledge and best-practice sharing. Council meeting times and locations will be posted soon.
Phoenix Convention Center, Various Rooms
8:00 am – 9:00 am
First-time Attendee Orientation (ticket required)
New to World Workplace? Unsure what to do or where to go? This interactive breakfast is a great ice-breaker. Meet other professionals, develop new friendships and get the inside scoop on what to do and see from day one.
Phoenix Convention Center, West Wing, Room 301, 3rd Level
8:00 am – 4:30 pm Speaker Ready Lounge Phoenix Convention Center North Wing, Room 224A, 2nd Level
10:00 am – 11:30 am Official Welcome and Opening Keynote Address Phoenix Convention Center, Street Level, North Ballroom
11:30 am – 1:30 pm Lunch in Expo Hall

Phoenix Convention Center, Expo Halls 4-6

11:30 am – 5:00 pm Expo Grand Opening

Phoenix Convention Center, Expo Halls 4-6

11:30 am – 5:00 pm
Council Pavilion
IFMA councils and communities help connect members who practice facility management in similar industry sectors (airports, health care, museums, public sector, etc.) or who share an interest in an FM core competency (IT, real estate, etc.), regardless of location. Learn more about this highly targeted source of facility management education, information and interaction.
Expo Floor
12:30 pm – 4:00 pm
Education Arenas
Continue your learning in the expo hall with sessions and product demonstrations from leading FM service providers. Get answers to big questions direct from companies in the business of solving your greatest facility issues. Session times and topics will be posted soon.
Expo Floor
4:45 pm Daily Expo Prize Card Drawing IFMA Central, Expo Floor
7:00 pm – 10:00 pm
Welcome Reception
Museum of Science and Industry, Chicago

Museum of Science and Industry

Past welcome receptions held in extraordinary museums have been some of the most fun and memorable World Workplace special events. On Wednesday, Sept. 30, at the Museum of Science and Industry, Chicago (MSI), you’ll experience dozens of “wow” moments that will last a lifetime.

One of the largest science museums in the world, MSI has an illustrious history and a focus on the future of science and science education.

Since opening in 1933, the museum has been dedicated to inspiring the inventive genius in everyone with uniquely interactive experiences.

Housed in the only remaining structure from the 1893 World’s Columbian Exposition, MSI features more than 400,000 square feet of hands-on exhibits designed to spark scientific inquiry and creativity. Stand inside a 40-foot tornado. Mingle below historic aircraft. See the world’s largest pinball machine. Collaborate in a fast-paced simulation to create a more sustainable Chicago.

In addition to viewing and interacting with awe-inspiring displays, MSI’s culinary team has created an exclusive menu for our guests, including a Pasta Factory (featuring gluten-free and vegetarian dishes), a “Make Your Own Poutine” station (a Chicago staple) and a selection of World’s Fair desserts.

Full Event registration includes a ticket to the reception. Sponsored by: CAT

Museum of Science and Industry, Chicago

Thursday, Oct. 1, 2020

Time Function Location
7:00 am – 4:00 pm
Registration at McCormick Center
Registration located in McCormick Place, South Building, Level 2 outside the Expo Entrance
McCormick Center
7:00 am – 5:00 pm Speaker Ready Lounge Phoenix Convention Center North Wing, Room 224A, 2nd Level
8:00 am – 9:30 am Plenary Session Phoenix Convention Center North Wing, ​Street Level, North Ballroom
9:30 am – 10:30 am Expo Hall Continental Breakfast

Phoenix Convention Center, Expo Halls 4-6

9:30 am – 1:30 pm Expo Open

Phoenix Convention Center, Expo Halls 4-6

9:30 am – 1:30 pm Council Pavilion

Phoenix Convention Center, Expo Halls 4-6

10:15 am – 12:30 pm Education Arenas

Phoenix Convention Center, Expo Halls 4-6

11:30 am – 1:30 pm Lunch in Expo Hall

Phoenix Convention Center, Expo Halls 4-6

1:00 pm Daily Expo Prize Card Drawing IFMA Central, Expo Floor
1:​45 pm – ​2:45 pm Concurrent Educational Sessions 1.01 – 1.14 Phoenix Convention Center ​North Wing, Street Level
1:45 pm – 5:15 pm Academic/Research Track Phoenix Convention Center, North Wing, Street Level
3:00 pm – 4:00 pm Concurrent Educational Sessions 2.01 – 2.14 Phoenix Convention Center ​North Wing, Street Level
4:​15 pm – 5:15 pm Concurrent Educational Sessions 3.01 – 3.14 Phoenix Convention Center North Wing, Street Level

Friday, Oct. 2, 2020

Time Function Location
7:00 am – 12:00 pm
Registration at McCormick Center
Registration located in McCormick Place, South Building, Level 2 outside the Expo Entrance
McCormick Center
7:00 am – 12:00 pm Speaker’s Ready Lounge Phoenix Convention Center, ​North Wing, Room 224A, 2nd Level
8:00 am – 9:00 am Concurrent Educational Sessions 4.01 – 4.14 Phoenix Convention Center North Wing, Street Level
9:15 am – 10:15 am Concurrent Educational Sessions 5.01 – 5.14 Phoenix Convention Center North Wing, Street Level
10:15 am – 10:30 am Morning Break Phoenix Convention Center North Wing, Street Level, Education Sessions Foyer
10:30 am – 11:30 am Concurrent Educational Sessions 6.01 – 6.14 Phoenix Convention Center ​North Wing, Street Level
11:45 am – 12:45 pm Concurrent Educational Sessions 7.01 – 7.14 Phoenix Convention Center North Wing, Street Level
1:15 pm – 2:15 pm
IFMA's Awards of Excellence Luncheon
This celebratory event honors achievements of IFMA chapters, councils and individuals. Lunch will be served, then the award show begins, followed by the closing keynote speaker. Doors will open to attendees at 12:45 p.m.; we encourage you to arrive early to find a seat (general admission).
Phoenix Convention Center, ​Street Level, North Ballroom
2:15 pm – 3:15 pm Closing Keynote Phoenix Convention Center, ​Street Level, North Ballroom